Case Studies
SelfCheck™ Systems
RFID Systems
RFID Helps Manage the Flow of Library Materials (PDF, 59K)
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Emphasis on the Customer: Maricopa County Library (PDF, 64K)
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"Self-service keeps people moving... and it’s the way the world works today.": Orange County Library System, Florida (PDF, 59.2K)
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Maintaining High Satisfaction at a Lower Cost: Douglas County Libraries, Colorado (PDF, 59K)
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Designed for Productivity: Darien Public Library, Connecticut (PDF, 350K)
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Enhancing Customer Service
The Case for RFID: Kent District Library, Michigan.
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Library Achieves 100% Self-Service:
Farmington Public Library, New Mexico.
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How to Handle Explosive Growth and High Service Expectations: Chandler Public Library (PDF, 325K)
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Forward-Thinking Library's "Someday" Becomes "Today" for Adopting RFID Technology: Farmington Public Library (PDF, 128K)
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Staying Ahead of Growth and New Regulations: Hamburg Township, MI (PDF, 317K)
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A Focus on Relationships and High Standards: Maricopa County (PDF 879K)
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Passing the Test: Mary Riley Styles Public Library (PDF, 2.6MB)
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The High-Tech, High-Touch Solution of 3M Digital MFM (PDF, 309K)
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Casting the Mold for the Library of the Future: UNLV (PDF, 392K)
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