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Frequently Asked Questions (Click on question to reveal the answer)
Q: On what items can I use this product?
A: You can use it on rugs, residential or commercial carpet, and automobile carpet and matting. Always check for colorfastness first by testing in an inconspicuous area.
Q: How often should I reapply?
A: With wear from dirt and traffic, the carpet's protection wears away with time. The more traffic and/or dirt, the faster it wears. In addition, each time your carpet is cleaned with a deep extraction machine, the protection is diminished considerably. We recommend periodic cleaning at least once a year with a deep extraction machine and reapplying Scotchgard™ Pet Care Carpet & Rug Protector after each instance.
Q: If my carpet already has a mill-applied protection, do I ever need to apply the aerosol product, Scotchgard™ Pet Care Carpet & Rug Protector?
A: Yes, the aerosol product should be applied after each cleaning of your carpet. Also, in high traffic areas, or where spills are most likely to occur, applying this product boosts the protection of the mill treatment.
Q: How long does it take to dry?
A: Under average room temperature conditions (70°F, 50% Humidity), most objects should dry overnight. Always be sure to check before resuming normal traffic in the treated areas. Longer dry times could occur under the following conditions: colder temperatures, more humid conditions, or heavy applications. Providing for proper ventilation for the product will also provide a quicker dry time in most conditions.
Q: Is this product safe to use on wool rugs?
A: The product is safe for use on wool rugs that can be cleaned with water. (Some may have a "cleanability code" - where "W" or "WS" would indicate it is safe to be cleaned with water.) If it says, "Dry Clean Only", then we would not recommend application. Always check for colorfastness first by testing in an inconspicuous area.
Q: Will my carpet stiffen from using Scotchgard™ Pet Care Carpet & Rug Protector?
A: No. Using Scotchgard™ Pet Care Carpet & Rug Protector does not change the look or feel of carpet. Occasionally, slight over-application of product or accelerated drying (with fans or heat) may cause treated articles to stiffen. Simply, vacuum the affected areas and the carpet will feel normal again.
Q: Can I use this product for oriental rugs?
A: We do not recommend this product for use on oriental rugs. We have found the variability between manufacturers and the occasional use of food dyes can produce unusual and unpredictable results.
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