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Service and Support
At 3M, service isn't just a promise. It's the way we do business. Utilizing our innovative component technology and proven market expertise, we'll work with you every step of the way to ensure that your needs are met in a timely and professional manner.
Our worldwide service organization provides you with a network of multi-functional capabilities for handling even your toughest challenges, such as on-line systems to support order entry and delivery.
Dedicated sales specialists in 36 countries bring the full resources of 3M to our customers. So you get prompt, knowledgeable answers that help you make sound business decisions.
With over 40 years of experience in equipment development for tape and web handling systems, our Mechanical Service staff can make recommendations that enable you to process your products most effectively. We work directly with your line and maintenance personnel to help improve quality and productivity in the application of our products. We will meet with you and outline several options to optimize your operations' efficiency.
3M Technical Service engineers serve as the operational link between the customer, laboratory, sales/marketing and manufacturing personnel.
Drawing on the resources of the entire company, our Analytical Laboratory assists customers in pinpointing specific causal relationships between product performance and composition.
Our Product Responsibility group provides leadership that ensures our products and processes meet all corporate, governmental, employee health and regulatory requirements.
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