DMV Training for Modernization Software: User Readiness Management
Invest in the Software, Invest in the People
3M’s User Readiness Management program involves preparing your state’s staff for modernization through training and organizational change management. The transformation that comes with a major software implementation requires communication to staff and thorough training to ensure success for all. Only after users are ready will the transformation be successful.
Customized End-User Training
Knowledge Transfer (targets development and testing teams)