Parts and Service
Engineered for rugged duty with steel construction and epoxy powder painted
surfaces, 3M-Matic™ Case Sealers still have parts
that wear and need occasional replacement. That's why we offer genuine
3M replacement parts and 3M professional technical support to maintain
optimal performance of your 3M-Matic case sealer.
Where to Buy Replacement Parts
Genuine 3M replacement parts can be purchased through several channels,
depending on which best meets your business needs.
- Through an Authorized 3M-Matic
Distributor. These distributors provide local service with trained service
technicians for 3M-Matic equipment replacement parts and
other 3M industrial products.
- Call 3M direct to order replacement parts at
1-800-344-9883.
- Buy Online!
Our most common 3M-Matic replacement parts are
available for purchase at Shop3M.com.
See also: Genuine
3M Replacement Parts brochure (PDF, 80 KB).
Technical Support
The 3M-Matic Customer Support Center and Helpline is there to
help 3M-Matic customers and distributors resolve
equipment-related issues. You can order replacement parts or talk to
one of our trained staff technicians - experts in all facets of
3M-Matic equipment and a wide range of manual and
automatic tape dispensers. When you have a question, simply
call the toll-free Helpline at 1-800-328-1390, open to take your
calls Monday through Friday, 8:00 am to 4:30p.m. Central Standart Time.
Messages will be taken 24 hours a day for next working day response.
3M-Matic Helpline: 1-800-328-1390
Documentation
Instructions, parts lists, and operating manuals will be available in an online search… coming soon.
Reconditioned Equipment
Maximize your capital budget by purchasing a 3M-Matic factory reconditioned case sealer.
Reconditioned case sealers are a lower cost option for increasing your
packaging productivity and reducing operating expenses, while still achieving
3M-Matic quality in your packaging operation. 3M factory reconditioned
equipment carries the same warranty as new equipment.
Contact us for availability.
Warranty
3M-Matic Case Sealing Equipment and AccuGlide Taping Head warranty
statement (PDF, 18 KB) is also available in the
document search. For warranty questions, contact the
3M-Matic Helpline at 1-800-328-1390.
