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3M™ Quality Services

3M Quality Services helps clients identify the root cause of a quality issue by determining the accuracy of the documentation first. This service helps to empower a long term solution to deliver improved quality measures and improve outcomes. It’s a matter of viewing quality from a documentation perspective.

Protect your reputation and reduce financial risk

Hospital quality scores are now public on the Internet. Whether from Medicare’s Hospital Compare website, dozens of private media companies, or even from dissatisfied patients themselves, hospital reputation is being publicly challenged on a daily basis. Also, we’re moving further away from standard fee-for-service reimbursement and closer to value-based purchasing programs, risk-sharing agreements, and “payment adjustments” on traditional reimbursement programs. What can you do to make sure your public-facing scorecards are as accurate as possible? How does your health system embrace and thrive with new reimbursement models? 3M can help.

3M Clients experience an 8 to 15 percent increase in quality measures.*

Looking beyond reimbursement

Quality issues are often quality documentation issues. Limiting clinical documentation efforts to reimbursement, severity and mortality and clinical validity is short-sighted and misses the full impact on quality, which also includes alternate principal diagnoses, readmissions, value-based purchasing, Hospital-Acquired Conditions (HACs), Patient Safety Indicators (PSIs), Potentially Preventable Readmissions (PPRs), Potentially Preventable Conditions (PPCs), and more.

3M Quality Services address the industry's quality metrics.

Trusted support from a proven industry leader

3M Health Information Systems brings more than 30 years of expertise in coding, clinical documentation edits and guidelines, classification, grouping, terminology content, government regulations, and through relationships with over 5,000 hospitals.

3M Can Help


* Based on an average of results observed by clients of the 3M™ DRG Assurance™ Program.

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Identify root causes to drive quality outcomes. 3M™ Quality Services

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