3M Touch Systems is dedicated to providing our customers the services they need and deserve and has made it easy for you to get the technical support you need for post sales questions from our Technical Support Group.
Our trained, professional Technical Support Representatives are here to help you with technical support requests such as:
- Installation of your 3M Touch Systems Touch Monitor
- Troubleshooting a 3M Touch Systems product
- Diagnostic Tools
- Warranty Information
We can often resolve a technical issue for you right over the phone. To help you get "up and running" as soon as possible, a Technical Support Representative may perform some basic troubleshooting with you over the phone.
We can also check warranty entitlement status and, if necessary, issue a Return Material Authorization (RMA) for warranty service.
To expedite your call, please have your 3M Touch Systems part and serial number as well as a problem description.
Technical Support (for existing 3M Touch Systems customers):Email Us
Call: 866-407-6666, option 3
Support hours: 8:30 AM to 5:30 PM, Monday to Friday, Eastern Time