Full Service Monitoring Solutions
3M™ Electronic Monitoring offers technologically advanced, full service monitoring within a secured facility, with limited access and multiple redundant phone and data lines. Full service monitoring is an option for agencies utilizing 3M Electronic Monitoring technologies. Services are provided by secure, bilingual monitoring centers and include:
- 24 x 7 violation processing
- Outbound calling
- Offender scheduling
- Offender enrollments
- Troubleshooting of equipment
- Officer notification via live operator phone call, e-mail, fax, and/or text messaging
- Unit end of service
In addition to accepting incoming calls from officers, our 24/7 Monitoring Center provides comprehensive services to include outbound calls to offenders and outbound calls to officers.
Our goal is to resolve alerts as they occur, thereby helping to reduce the number of violations forwarded to agency staff. Providing offenders immediate feedback and instructions for resolving alert conditions helps reduce officer workload and minimize unnecessary overtime.
Extended monitoring service packages may include offender call-in solutions, case management capabilities, fee collections and more. Packages can be tailored to each customer's specific needs.