How long have 3M™ Colorquartz™ Crystals been in existence?
For over 75 years, 3M has been coloring granules for use in asphalt shingle manufacturing, mastering the technology of coloring rock granules, while assuring a durable coating and lasting color. This technology was easily transferred 40 years ago to the coloring of quartz crystals. Its first use was in seamless flooring systems. Pool builders began using Colorquartz Crystals in pool surfaces in 1988. Because of 3M's technology and experience, our Colorquartz Crystals have been the favorite choice of pool builders and architects.
Return to top of FAQ page
What guarantees that 3M’s color will last?
3M™ Colorquartz™ Crystals are formulated with stable inorganic pigments -- the same kind of pigments used to give permanent color to ceramic tile. A proprietary ceramic-coating process is used to permanently bond color pigments to the quartz. The result is bright, consistent, long-lasting color, unaffected by harsh pool chemicals, low pH or sunlight. Tinted plaster, in comparison, provides limited color options and often fades over time.
Return to top of FAQ page
Does 3M install pools?
No. 3M manufactures and sells Colorquartz Crystals. We have tested our product against chemicals and wear in pools and recommend it as a beneficial ingredient for improved color and durability in pool surfaces.
Return to top of FAQ page
Does 3M make a complete pool plaster mix?
No. 3M sells 3M™ Colorquartz™ Crystals only as an ingredient. Plaster mixes are generally a combination of white portland cement and either sand or crushed marble. 3M Colorquartz Crystals are added to plaster mixes, replacing a portion of the mix that is either the sand or soft crushed marble. Even though 3M does not sell a pre-blended plaster mix, companies that buy our crystals and sell a pre-blended mix under their own brand name include:
Florida Gem - Contains T-grade Colorquartz Crystals
Florida Stucco Corp.
21195 Boca Rio Road
Boca Raton, FL 33433
561-487-1301
800-334-5134
http://www.floridastucco.com
Renaissance by Everbrite® - Contains T-grade Colorquartz Crystals
Mapei Corporation
144 E. Newport Center Drive
Deerfield Beach, FL 33442
954-246-8888
http://www.mapei.com
Magic Technologies
2402 Clark Street
Apopka, FL 32703
1-866-272-4836
407-294-5323
http://www.magic-technologies.com
Return to top of FAQ page
Can this be a do-it-yourself project?
No. Pool plastering is a job for skilled and experienced professionals.
Return to top of FAQ page
What does the 3M™ Colorquartz™ Crystals surface look and feel like?
The colored crystals are randomly distributed throughout the plaster surface, so each pool will have its own unique appearance. The feel is a smooth and pleasant texture but, if desired, can be exposed to have a more "gripping" surface on high-traffic areas, such as steps or pool-side decks.
Return to top of FAQ page
Where can I find samples of 3M™ Colorquartz™ Crystals in plaster or see an actual pool?
Please ask your builder or applicator for samples or, better yet, to see an actual pool.
Return to top of FAQ page
What if I can’t find the color I want, or even the product?
Fill out our Contact Us form on this web site or e-mail us at colorquartz@mmm.com. You may also speak to a representative by calling 1-800-447-2914. These are your best resources to locate 3M™ Colorquartz™ Crystals for your pool.
Return to top of FAQ page
Should my builder/plasterer have experience in applying this product?
Yes. Visit our Where to Buy page to find an experienced pool builder or plasterer in your area.
Return to top of FAQ page
Will this product affect my pool chemistry?
No. 3M™ Colorquartz™ Crystals should have no effect on standard pool chemistry. Nor should you worry about the chemistry affecting the color of the quartz granules. They will not chip, crack, fade or bleed color into your plaster surface.
Return to top of FAQ page
Is there any special start-up treatment required?
Yes. To ensure proper start-up and to keep your pool manufacturer's warranty valid, please follow the specific recommendations given to you by your pool contractor.
Return to top of FAQ page
Who should I call if there are defects in my pool surface?
Please call your pool builder if there are apparent surface defects or stained areas.
At initial installation a thin film of plaster called "cream" or "fat" may be covering the crystals causing a mottled appearance. This is normal, and this layer of cream will be removed as part of the natural curing process. Following the start-up procedure recommended by your builder and brushing the surface of the pool for several days will speed this natural curing process and expose more crystals at the beginning.
Return to top of FAQ page
Are 3M™ Colorquartz™ Crystals recommended for use in a spa?
Yes. 3M Colorquartz Crystals are ideally suited for the high temperatures and chemical levels in spas.
Return to top of FAQ page
Are 3M™ Colorquartz™ Crystals recommended for decks and patios?
Yes. Colorquartz Crystals are an excellent choice for outdoor application as the color will not fade when exposed to sunlight. They can be used in resin coatings to provide a safe and comfortable surface. Your builder can recommend an appropriate level of slip resistance for your application or visit our Where To Buy page to find an experienced applicator in your area.
Return to top of FAQ page
Can I acid-wash my Colorquartz pool?
Yes. Typically, after 3-4 years, a plaster pool, whether it is plain plaster or a quartz pool, will need routine maintenance and cleaning. The pool is drained and given an acid-wash. Staining is removed as the acid removes that top layer of plaster on the surface. In a pool finished with Colorquartz Crystals, this process actually increases the strength and stain resistance of the surface, as the weaker plaster is removed and more of the Colorquartz Crystals are exposed.
Return to top of FAQ page
Do Colorquartz™ products come with a warranty?
Yes. All Colorquartz™ products come with a limited warranty. For complete details, view on-line warranty.
Return to top of FAQ page
Can my pool contractor still buy 3M Colorquartz™ Ceramic Coated Crystals?
Yes‚ many Colorquartz distributors and applicators still have Colorquartz in stock and 3M has a limited amount of inventory. Additionally 3M is working with its customers to assure a smooth transition.
Return to top of FAQ page
Will the Colorquartz warranty continue to be in effect?
Yes‚ 3M will honor the Colorquartz warranty. (pdf, 14 KB)
Return to top of FAQ page
I have questions about my existing Colorquartz finish. Who should I contact?
Your first contact should be with your pool contractor. Use the “Contact us” form to contact customer service at 3M.
Return to top of FAQ page
