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Training, Certification and Education


Facility Cleaning Service
Maintenance Analysis Resource Training (S.M.A.R.T)
Fire Protection Product
Training and Certification
Service Maintenance Analysis Resource Training >>

3M™ S.M.A.R.T. Services offer complete training and technical support for customers using 3M™ S.M.A.R.T. Computer-Based Training and 3M Procedure Wizard programs. We understand busy time schedules and constraints interfere with learning new applications and systems, so 3M™ S.M.A.R.T. Services can help you set up, customize, and administer your employee training. Services available include:

  • 1 hour of FREE set-up assistance at your convenience through the 3M™ S.M.A.R.T. Help Line.
  • 3M™ S.M.A.R.T. Help Line ongoing assistance
    • 1-866-703-7323 toll-free number
    • Free ongoing telephone assistance for the first 15 minutes. After that, service is billed incrementally at $25 per 15 minutes.
  • Full portfolio of consulting services / $100 per hour such as:
    • Enter your database of employees for training and assign courses per your specifications.
    • Customize existing course modules, tests or procedures for your facility.
    • Create new course modules for your facility – you provide the content that fits your needs.
    • Develop and provide content for new course modules and procedures per an approved project plan with you.

3M™ S.M.A.R.T. Services and innovative products are aimed at helping our customers focus on building better organizations because workers are safer, more satisfied, and better trained to deliver cost effective and efficient results.


Computer-Based Training >>

3M™ S.M.A.R.T. Computer-Based Training offers 24 customizable training modules on OSHA Right-to-Know HazComm and OSHA Right-to-Know Infectious Agents. Self-paced instruction designed for adult learners keeps employees motivated and learning flexible.

Features include:

  • Scheduling employee training
  • Computer-based training AND testing modules that are:
    • Customizable to your facility
    • Available in English and Spanis Produced in rich text, audio narration, and clear visuals
    • Tracking and maintaining employee training records
    • Reports to document training and competency
    • OSHA compliance and regulatory topics: Hazard Communications Standard: Your Right-to-Know, Identifying Hazardous Chemicals
    • Communication of Hazards: Labels that Communicate, Material Safety Data Sheets
    • How to Protect Yourself: Personal Protective Equipment, Using Chemicals Safely
    • Germs: The Chain of Infection, Bloodborne Pathogens, Tuberculosis
    • Protecting Yourself: Standard Precautions, Handwashing, Personal Protective Equipment, Safe Work Practices
    • Transmission-Based Precautions: Airborne Precautions, Droplet Precautions, Contact Precautions
    • Your Health/Your Job: What to Do if You’ve Been Exposed, Hepatitis B Vaccination, Doing Your Part, Getting More Information

View a sample of the Computer-Based Training Program here.


3M™ S.M.A.R.T. Procedure Wizard >>

3M™ S.M.A.R.T. Procedure Wizard training lets you completely customize policies and procedures to fit your facility. This program helps employees learn quickly and retain more of what they learn by using clear visuals, words, and reminders. In it, you’ll find:

  • Over 150 customizable, illustrated procedures based on industry standards and 3M best practices.
  • Training-ready materials that can be printed in eight different formats to meet multiple training requirements.
  • Flipcharts, cart aids, policy and procedure manual formats print-ready.
  • Procedure categories for health care, education, commercial/office, long term care, and customizable categories.
  • English and Spanish available.

View a sample of the Procedure Wizard here.


Training Videos >>

3M™ S.M.A.R.T. Training Videos offer comprehensive training on a variety of cleaning and maintenance tasks. The video content is designed to demonstrate recommended procedures for a safer and more productive work place environment. Each video teaches the "Why" and "How to" of procedures and practices. They are available in English and Spanish. Video topics include:

  • 3M Hard Floor Care
  • 3M Carpet Care
  • 3M Restroom Care
    • Patient Room Discharge Cleaning
    • Patient Room Occupied Cleaning
    • Operating Room Cleaning
  • Working Safely in the Health Care Environment
  • 3M™ Twist 'n Fill™ Cleaning Chemical Management System System
    • How to Install
    • How to Operate
    • Chemical Usage

View a sample of the 3M Training Videos here.


3M™ S.M.A.R.T. Quality Assurance Program >>

3M™ S.M.A.R.T. QA Program offers over 100 standard cleaning inspections along with options to create or customize inspections unique to your facility. The QA program is available for the following markets:

  • Healthcare
  • Education
  • Commercial Office
  • General

Inspections are performed on handheld devices and results are uploaded to a desktop administrative computer. The program enables easy data collection with fourteen standard reports, all with the option of customization for your needs. The information pinpoints areas shown to need improvement and can increase efficiencies through better trained and more satisfied employees.

To learn more download the program brochure or view a demonstration of the program.

This program is available for purchase. Contact your 3M sales representative to place your order

Learn more about 3M Fire Protection Product Training and Certification
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