Customized Equipment

Built around your product needs

 
3M as a market leader in case sealing equipment realizes it's not one size fits all. We have a unique capability to take an existing 3M-Matic™ Case Sealer and customize it to securely seal your unique cartons.

Some of our capabilities include width and height modifications, accommodating lighter or heavy weight boxes, and integrating unique tape set ups.

Contact us for a custom quote.

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Parts and Service

 
Engineered for rugged duty with steel construction and epoxy powder painted surfaces, 3M-Matic™ Case Sealers still have parts that wear and need occasional replacement. That's why we offer genuine 3M replacement parts and 3M professional technical support to maintain optimal performance of your 3M-Matic case sealer.

Where to Buy Replacement Parts
Genuine 3M replacement parts can be purchased through several channels, depending on which best meets your business needs.

(1) Through an Authorized 3M-Matic Distributor. These distributors provide local service with trained service technicians for 3M-Matic equipment replacement parts and other 3M industrial products.
(2) Call 3M direct to order replacement parts at 1-800-344-9883.
(3) Buy Online! Our most common 3M-Matic replacement parts are available for purchase at Shop3M.com.

See also: Genuine 3M Replacement Parts brochure (PDF, 80 KB).

Technical Support
The 3M-Matic Customer Support Center and Helpline is there to help 3M-Matic customers and distributors resolve equipment-related issues. You can order replacement parts or talk to one of our trained staff technicians - experts in all facets of 3M-Matic equipment and a wide range of manual and automatic tape dispensers. When you have a question, simply call the toll-free Helpline at 1-800-328-1390, open to take your calls Monday through Friday, 8:00 am to 4:30p.m. Central Standart Time. Messages will be taken 24 hours a day for next working day response.

3M-Matic Helpline: 1-800-328-1390

Documentation
Instructions, parts lists, and operating manuals will be available in an online search… coming soon.

Reconditioned Equipment
Maximize your capital budget by purchasing a 3M-Matic factory reconditioned case sealer. Reconditioned case sealers are a lower cost option for increasing your packaging productivity and reducing operating expenses, while still achieving 3M-Matic quality in your packaging operation. 3M factory reconditioned equipment carries the same warranty as new equipment. Contact us for availability.

Warranty
3M-Matic Case Sealing Equipment and AccuGlide Taping Head warranty statement (PDF, 18 KB) is also available in the document search. For warranty questions, contact the 3M-Matic Helpline at 1-800-328-1390.

 

Manually Adjustable Case Sealers

Case Sealers designed for runs of a single box size

Adjustments for case width, height and length changes must be accomplished manually. Additional automation available with flap folding equipment.

Bottom Belt	Top & Bottom Belt	Side Belt

Self-Adjusting Random Case Sealers

Case Sealers designed for runs of multiple box sizes

Choice of case sealers that automatically adjust for case width and height for consistent flow and sealing of random case sizes.

Top & Bottom Belt	Side Belt