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Customer Case Studies

Vanguard Health Systems' five Phoenix-area hospitals operated with different legacy abstracting and billing systems, inconsistent billing procedures, and few safeguards to prevent denied claims. After implementing 3M Ambulatory Revenue Management Software, bill scrubber edits were reduced by 52 percent in the first three months and 40-60 percent of medical necessity edits are now resolved at the point of coding. Read more (pdf, 223 KB) “3M ARMS has given our HIM staff the data and the communication tools to make things happen. Coders take a lot of pride in their new role.”
Pamela Farrell
Vice President,
Health Information Management,
Vanguard Health Systems
  • Mississippi Baptist Medical Systems reengineered its outpatient revenue cycle.
  • Northwestern Memorial Hospital achieved faster access to documents and lower cost of forms without costly forms redesign.
  • PinnacleHealth used 3M Risk Manager Software to improve speed and efficiency of their occurrence reporting.
  • St. Alexius Medical Center increased coder productivity by 10 percent as a result of the remote coding program.
  • In less than a year, St. Anthony's Memorial Hospital scanned and transferred more than 1.5 million documents and forms to electronic files, trimming costs and increasing hospital-wide efficiency.
  • After conducting a full chargemaster review and pricing analysis, Stanly Regional Medical Center was able to take steps to improve compliance and achieve appropriate reimbursement.
  • Warren Hospital enabled faster access to patient documentation, saving at least $38,000 per year in the process.
  • Better documentation of patient acuity helped Vanderbilt Medical Center increase the accuracy of published quality performance reports.