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Services and Support

Tools and Solutions

Hospital Compliance Services:

3M™ Audit Expert Report Card is a review of a facility’s historical data and a presentation of the findings. We examine real-life examples in a coaching session with your facility‚ identify compliance exposure‚ and recommend steps for improvement.

(related product – Audit Expert System)

Inpatient Services:

*3M™ APR Ready Services can assist new or existing users of the 3M™ Benchmarking Software better understand the 3M APR DRG methodology and the impact of coding and documentation‚ as well as how quality of care impacts outcomes and how users can use data to facilitate organizational changes.

Outpatient Services:

3M™ APC Oversight assists your organization in grouping APCs‚ estimating costs and reimbursement‚ analyzing and reporting on outpatient claims data‚ and minimizing compliance risks. 3M consultants extract APC claims data from your billing system and assess critical areas in coding‚ charging‚ and billing that negatively impact reimbursement. 3M-defined reports graphically display areas for improving reimbursement‚ processes and compliance under the outpatient prospective payment system (OPPS).

The 3M APC Oversight Program is the optimal combination of information tools‚ training‚ and guidance to help organizations achieve appropriate OPPS reimbursement. This program is designed with daily‚ monthly‚ and quarterly reports and the support of teleconferences conducted regularly with an experienced consultant. Therefore‚ it does not require hospitals to have in-house OPPS experts‚ IT infrastructure‚ or sophisticated analyzing capabilities.

Case Study: Grenada Lake Medical Center used the APC Oversight Program to validate their processes.

3M™ APC Oversight Trial is an introductory package that allows hospitals to experience the full benefits of 3M APC Oversight during a 90-day trial period.

3M™ Chargemaster Online Services – 3M Consulting Services program that provides one-on-one assistance in analyzing an organization’s chargemaster using 3M Chargemaster Online‚ as well as recommendations to accurately charge and bill for Medicare outpatient services.

3M™ APC Support Services support hospitals by providing access to 3M outpatient payment specialists via phone‚ fax‚ and email. Available on a yearly retainer basis‚ this service answers questions on hospital outpatient coding and billing issues.

Workflow and Process Improvement Services

3M™ ARMS OCE Edit Education assists hospital coders‚ ancillary clinical personnel involved in the charge process‚ and billing staff in using the 3M™ Ambulatory Revenue Management Software. Customized two-day educational sessions address charge process issues and edits resulting from process deficiencies.

3M™ ARMS Workflow Engineering Program focuses on improving outpatient coding and billing through solution-driven process mapping. Key deliverables include an "is" map (representation of current processes) and a "should" map (process change recommendations) to help integrate the 3M Ambulatory Revenue Management Software.

   Case Study: Mississippi Baptist Medical Systems reengineered its outpatient revenue cycle. (PDF 207 KB)



* - asterisk indicates severity-adjusted programs (more info)



For more information‚ call 800.367.2447 or click here.