Technical Services
3M Touch Systems is dedicated to providing our customers the services they need and deserve and has made it easy for you to get the technical support you need for post sales questions from our Technical Support Group.
Our trained, professional Technical Support Representatives are here to help you with technical support requests such as:
- Installation of your 3M Touch Systems Touch Monitor
- Troubleshooting a 3M Touch Systems product
- Drivers for 3M Touch Systems touch screens
- Diagnostic Tools
- Warranty Information
We can often resolve a technical issue for you right over the phone. To help you get "up and running" as soon as possible, a Technical Support Representative may perform some basic troubleshooting with you over the phone.
We can also check warranty entitlement status and, if necessary, issue a Return Material Authorization (RMA) for warranty service.
To expedite your call, please have your 3M Touch Systems part and serial number as well as a problem description.
CONTACT INFORMATION
We've made it simple for customers who have 3M Touch Systems products to get the specialized support they require.
FOR:
3M Touch Systems Products
3M Touch Systems capacitive, resistive, and Touch Monitor products;
We're here to help you from our US Support Center.
| Tel: | 866-407-6666 (toll free) |
| 978-659-9200 |
| Fax: | 978-659-9400 |
US-TS-TechSupport@mmm.com
Our US Support Center is available from 8AM to 8PM (ET) M-F
(3M local holidays excluded)
FOR:
Worldwide Support Offices
Need a contact closer to you? We've made it easier to get the support you need where you need it.
Please visit us here for contacts near you.
Worldwide Support
For information about or support for non-touch screen products, please call 800-3M HELPS (800-364-3577)
