Case Studies

• Mitigating Library Budget Cuts with Automated Materials Handling at the Murrieta Public Library (PDF, 1.7M)
• Sorting out the facts on compact AMH systems (PDF, 901K)
• Durango Public Library making the case to automate (PDF, 1.9M)
• Laramie Library 2008 Library of the Year (PDF, 5.8M)
• West Allis Public Library at the forefront of technology (PDF, 3.7M)
• West Palm Beach Public Library meets the challenge with RFID and automation (PDF, 2.4M)
• Using Automated Materials Handling to Improve Productivity in Savannah, Ga. (PDF, 89K)

Case Studies

• 3M RFID Systems Deliver ROI for Libraries (PDF, 47K)
• RFID: Expect more. Finding an RFID system that will give you a reasonable return on your investment. (PDF, 308K)
• Customer Satisfaction from "Bulletproof" Technology: Wilson County Public Library (PDF, 65K)
• RFID as a Tool for Collection Management for the Past Six Years...and Counting: UNLV (PDF, 59.2K)
• RFID Helps Manage the Flow of Library Materials (PDF, 59K)
• Emphasis on the Customer: Maricopa County Library (PDF, 64K)
• "Self-service keeps people moving... and it’s the way the world works today.": Orange County Library System, Florida (PDF, 59.2K)
• Maintaining High Satisfaction at a Lower Cost: Douglas County Libraries, Colorado (PDF, 59K)
• Designed for Productivity: Darien Public Library, Connecticut (PDF, 350K)
• Enhancing Customer Service: The Case for RFID: Kent District Library, Michigan.
• Library Achieves 100% Self-Service: Farmington Public Library, New Mexico.
• How to Handle Explosive Growth and High Service Expectations: Chandler Public Library (PDF, 325K)
• Forward-Thinking Library's "Someday" Becomes "Today" for Adopting RFID Technology: Farmington Public Library (PDF, 128K)
• A Focus on Relationships and High Standards: Maricopa County (PDF 879K)
• Passing the Test: Mary Riley Styles Public Library (PDF, 2.6MB)
• The High-Tech, High-Touch Solution of 3M Digital MFM (PDF, 309K)
• Casting the Mold for the Library of the Future: UNLV (PDF, 392K)

 

White Papers

• RFID 101: Four Reasons for a Library to Invest in RFID Technology... and Three Reasons to Wait
• RFID 201: An introduction to using RFID technology in your library
• RFID 301: A detailed look at using RFID in your library
• RFID 401: Tag quality and reliability
• RFID 501: RFID Standards for Libraries
• RFID 601: Successful RFID Implementation

Case Studies

• Designed for Productivity: Darien Library, Darien, Connecticut (PDF, 270K)
• Tactics for a Faster Return on Investment: High Plains Library District, Colorado (PDF, 274K)
• Making the case for an investment in self-service: St. Joseph County Public Library, South Bend, Indiana (PDF, 256K)
• At Addison Public Library, the 3M™ Integrated Disc Media Unlocker Leads to a “Dramatic” Increase in Self-Service (PDF, 190K)
• Using self-service check-in to boost staff productivity: Contra Costa County Library (PDF, 150K)
• "Location, Location, Location" Boosts SelfCheck™ System Usage Rates: Denver Public Library (PDF, 2.2M)
• Increasing Productivity Through Customer Self-Service: Sno-Isle Public Library (PDF, 120K)
• Harris County Case in Point (PDF, 122K)

White Papers

• Worth the Risk? Library losses: magnitude of the problem and response options