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3M Clean Water Solutions, a division of 3M Purification Inc., is committed to providing our customers with top-notch service and superior product technology. We pride ourselves on delivering a quality experience throughout your entire purchase—from gathering information to follow up after installation. No hassle and no hidden fees means you get honest answers and superb service for all your clean water needs.

The 3M Advantage in Filtration Products

The 3M Promise

The 3M Promise

At 3M, our promise is to keep delivering practical and ingenious solutions to suit your needs. The 3M brand continues to stand for quality and performance after over 100 years of service. We are your trusted advocate for clean water solutions.

Our customer service starts the minute you call or email us. We strive to provide you with the best experience possible.

That means no hassles just honest answers and service that is focused on you and your clean water needs.

Third Party Certifications

Third Party Certifications

When searching for a water filtration product, it is important to make sure the product contaminant reduction claims are certified by a reputable, independent source. 3M Purification Inc. works hard to manufacture products whose claims pass the rigorous testing standards of two of the most respected names in the industry, NSF and WQA.


NSF International is a not-for-profit, non-governmental organization focused on public health and safety. For more than 65 years, NSF has protected public health through its consensus standards development, independent product testing and third-party certification services.

Details on NSF-certified products are listed on NSF's public website:

NSF certification provides reassurance to those who manufacture, sell and use products through its independent review and testing. Most products must undergo toxicological reviews, performance testing and manufacturing facility inspections before certification is granted. Perhaps more important, NSF certification is not a one-time activity.

Rather, certified companies must agree to NSF's regular unannounced inspections of the manufacturing facilities and periodic re-testing against the requirements of the most current version of the applicable national standard. If for any reason a product fails to meet the certification criteria, NSF takes whatever enforcement actions it deems necessary to protect the public, including product recall, public notification, or de-certification.

To search for NSF listed Aqua-Pure® branded, visit the following website:


The Water Quality Association (WQA) is a not-for-profit association that has devoted its Gold Seal Product Certification Program and Laboratory to provide manufacturers an independent third party product testing program to evaluate water treatment products.

WQA's Gold Seal Product Certification Program has been testing and certifying drinking water treatment products (filters, reverse osmosis equipment, water softeners, etc.) for over 50 years. Through the Gold Seal Program, WQA has provided public health and safety services for consumers and regulators in the USA and throughout the world. All product testing and certification activities are carried out by trained, competent Certified Water Specialists.

The Gold Seal Program follows strict testing standards and certification policies to confirm that all products certified by WQA meet or exceed performance specifications, structural integrity parameters, and material safety criteria. WQA also helps assure continued product quality by conducting regular factory inspections (audits), continuous monitoring, and consistent re-testing of certified products to ensure continued compliance with all standards and certification requirements.

WQA's Gold Seal Program is accredited by the American National Standards Institute (ANSI) and Standards Council of Canada (SCC). All products certified by WQA are authorized to apply the recognized Gold Seal Certification Mark. Information about the WQA, the Gold Seal Certification Program and the products they have certified can be found on their website:

Questions to ask when choosing a water filtration company

Questions to ask when choosing a water filtration company

1. Does the company have sufficient experience in the water filtration business?

A. 3M Purification Inc. (3M PI) is a leader in filtration and separation with over 40 years of residential filtration experience. 3M PI is a key fluid filtration solutions provider to the many popular fast food chains and donut and coffee restaurants.

2. Are the company's products certified by an independent testing lab?

A. 3M PI has numerous products that are certified by NSF International. NSF sets the standard for third party water filter system testing and their protocols have been accepted as the American National Standards Institute's standard test methods.

3. Will the company be around in 2 or 3 years to sell replacement filters or honor warranty?

A. 3M is a Fortune 500 company that has been in business for over 100 years, with a solid global business spanning over 60 countries.

4. Is the company a member of a nation trade association?

A. 3M PI is registered with the Water Quality Association (WQA).

5. Do the company's systems have industry leading technology?

A. 3M, a leader in innovation, holds thousands of patents, which cover some of the most technologically advanced drinking water systems available to the public.

6. Does the company make information readily available on what water contaminants its systems are certified to address?

A. Performance Data Sheets, which list all contaminants a water filtration system is certified to address, are available on all product pages.

7. Does the company excel in customer service?

A. "Whether it's on the phone, in person, or when our certified technicians come to your home, we strive to deliver exemplary service."

8. Is the company environmentally-minded?

A. April 2009: 3M awarded ENERGY STAR® Award for Sustained Excellence in Energy Management for the fifth consecutive year. April 2009: 3M PI manufacturing facility decreased its water usage, conserving more than 5 million gallons per year.

9. Does the company give back to the community?

A. 3M and employees/retirees donated $390,000 to American Red Cross® and CARE for Haiti Earthquake Relief 3M's annual Volunteer Match donates funds to organization where 3M employees or retirees volunteer. The 3M Foundation has donated over $2.3 million in the names of over 11,800 volunteers.

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For Industrial and Commercial Questions:
Call 1-800-630-0778

For Residential Water Solutions:
Call 1-800-222-7880

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