3M Health Care Services and Consulting (HCSC) provides expertise to healthcare organisations seeking to implement process improvement and sustainable change. Download our brochure (pdf, 1.1MB) to find out more.
3M has successfully applied Lean Six Sigma principles and tools to execute projects in numerous organisations, including the NHS and Dental industry:
As a global Lean Six Sigma company, 3M has many years’ experience in project execution within our own operations, as well as externally with both suppliers and customers. Let our healthcare consulting business help you to achieve your process improvement goals.
Lean healthcare methodologies are used for process optimisation and to add value, whilst Six Sigma helps to measure and eliminate defects and variation within processes.
Lean Six Sigma is not just a set of tools, but also a business operating philosophy. The customer is the focus of all activity, and the value attached to a service or product is defined from the customer’s point of view. Approaches such as value stream mapping through the use of Lean Six Sigma focus directly on the customer’s perspective to drive continuous improvement. This could be to maximise areas such as patient flow within a hospital through process mapping.
Approaches such as ‘value stream mapping’ through the use of Lean Six Sigma focus directly on the customer’s perspective to drive continuous improvement. For example, improving areas such as patient flow within a hospital through process mapping. ‘Non-value added’ activities are reduced or eliminated and the customer reaps the maximum benefit.
Why Lean Six Sigma?
Lean Six Sigma has helped 3M and its customers reduce defects in quality and eliminate variation in processes (see case studies). Reducing waste in all its forms increases process speed, resulting in faster processes that are focused on building exceptional quality and value for the customer.
By combining change management principles with proven process improvement methodologies, 3M HCSC offers a menu of services to help organisations make data driven and evidence informed decisions that meet their strategic goals and close the gap in their organisational goals.
Why choose 3M HCSC?
We have a strong and proven track record in healthcare:
We know our approach to understanding how to improve processes works:
We offer practical solutions with measured outcomes
We are reliable and customer focused