A hospital in the West Country has been given a boost after its high standards of hygiene and consideration for patients was praised by those involved in a national survey.
Weston General Hospital was given a glowing reference in the poll, with its A&E department singled out for excellent cleanliness and a good record when it comes to patient privacy, reports the Weston, Worle & Somerset Mercury. It marks the continuation of a positive period for the institution, as it was named in the top six in the country for clinical efficiency only last week.
Now, the Care Quality Commission (CQC) has praised its work after an inspection from a team of experts. The body surveyed 850 patients and found they largely had good words to say about its cleanliness, as well as the privacy they were afforded.
Weston Area Health NHS Trust director of nursing Irene Gray said: "We spend a lot of time explaining to people that it is for emergency situations only and they should not come to us when they could be treated more appropriately by their pharmacist or GP. But this survey shows that when people really need emergency help, they trust us to deliver it to them in a safe and caring manner with high-quality outcomes."
She went on to note that it had been pleasing to see scores go up in several areas, including privacy at reception. This had been an issue in the minds of hospital bosses when they planned the new department prior to its opening in spring 2011.
It could also have been heavily reliant on the latest cleaning products in order to keep its wards, waiting areas and reception in top condition throughout the inspection period and beyond.
Ms Gray added that the hospital is not complacent so will endeavour to do even more to achieve good results in the future. Focusing on hygiene could be just the start of that effective and rewarding process.